About SightCall
Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in...
Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in the field can share their environment through a live video stream and receive immediate AR-powered assistance from a remote expert. The expert can see and guide the technician with local and remote controls including:
- Pause Video and Draw on Screen
- Capture and Save HD Photos
- Document Share and Co-Browse
- Remote Flashlight Activation for Better Visibility
- Remote Zoom for Clarity and Understanding
- Collect Product Numbers and Codes with Optical Character Recognition
and More
The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training.
Deployed globally, the SightCall App is used by field service organizations to:
- request visual assistance from the home office or expert of your choosing
- provide visual assistance to other colleagues in the field
- improve service performance and improve customer experience
Previous Versions
Here you can find the changelog of SightCall since it was posted on our website on 2019-11-04 17:54:07.
The latest version is 7.1.2 and it was updated on 2024-04-19 17:36:54. See below the changes in each version.
SightCall version 7.1.2 Build 2
Updated At: 2024-04-15
Changes: We added a Privacy Policy link in "My Profile".
SightCall version 7.1.0 Build 7
Updated At: 2024-03-07
Changes: In this release, we improved performance and stability. We also added information about User data access and processing.
SightCall version 7.0.2 Build 1
Updated At: 2024-01-11
Changes: In this release, we fixed an issue where call audio could stop working after receiving a notification sound.
SightCall version 7.0.1 Build 1
Updated At: 2023-12-13
Changes: In this release, we:
- updated the Cloud communication layer to improve performance and stability
- fixed an issue where Guest couldn’t hear Agent after receiving a sound notification
- fixed an issue where app could crash on call disconnect recovery
SightCall version 6.0.4 Build 0
Updated At: 2023-10-04
Changes: New features:
- GPS information now saved in case reports
SightCall version 6.0.3 Build 0
Updated At: 2023-09-19
Changes: Bugfix:
- in some special webRTC cases, app could crash
SightCall version 6.0.0 Build 6
Updated At: 2023-06-06
Changes: Features
- Android Audio implementation
- Android 13 support
- API upgrade
- Media capture UI and features improvements
- Copywriting improvements
Bugfixes
- Various bugfixes
SightCall version 5.3.1 Build 2
Updated At: 2022-12-21
Changes: New features:
- Update of the Cloud communication interface
- Better SSL mode
Bugfixes:
- Fixed: Annotations on paused video are not there when saving a picture
- Fixed: Invalid Date on Case Report Recording section
- Fixed: GPS: autostart not working, guest coordinates never displayed
- Fixed: Login: layout not displayed correctly
- Fixed: Screencast: Agent can not stop the guest's screencas
SightCall version 5.0.1
Updated At: 2022-04-11
Changes: Fixed an issue that prevented the start of a multiparty call when debug mode was active
GPS permission is now requested when required by the use-case
SightCall version 4.9.0
Updated At: 2022-02-09
Changes: Fixed an issue that caused a reconnection message to appear and flash to agent and guest during a SigthCall session.
Disclaimer
Official Google Play Link
We do not host SightCall on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for SightCall is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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